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Service and Maintenance
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With engineers expertly trained in-house or by Original Equipment Manufacturers, a Service and Maintenance Agreement with TRAQuE ensures that installed equipment continues to operate safely and efficiently long after installation and handover.

service maintenanceOur service teams are highly qualified and fully equipped with all necessary tools, equipment and calibrated measuring devices. Our local base and storage capabilities ensure that we are able to carry extensive stocks of replacement components and provide our customers with the highest quality levels of service and maintenance available in the region. Agreements can be individually tailored to ensure that visits take place during planned maintenance shut-downs; an approach which guarantees minimal disruption to equipment operation.
Customers who enter into a TRAQuE service agreement may also benefit from enhanced warranty levels, a technical helpline, 24 hour callouts and guaranteed response times.

Maintain For Safety

All equipment supplied by TRAQuE will be designed and built to provide many years of safe operation but ongoing maintenance should always be considered an integral part of ensuring interuption free operation. Whether it is recertification of lifting equipment, assesment of containment performance or recalibration of critical instruments TRAQuE's team of local engineers are perfectly placed to provide or support these activities  

Maintain for efficiency

Downtime costs money so should be avoided whenever possible. Our team of local engineers can respond to breakdowns quickly, within 2 hours in most cases, to ensure that equipment is back up and running as quickly as possible. Routine preventative maintenance contracts are also available to minimise the risk of unscheduled downtime.

Local support and storage

Our conveniently located facility means that we are close to our customers and ensures that response times are kept to a minimum and components required during site visits are always available. We are able to maintain spares inventories on behalf of customers if necessary and deliver/install as required.


If you would like more information, please "Get On TRAQuE" and contact us.

Partners

Anville Instruments
dekon
Ezidock
iwws
koslow
palamatic
Protak Scientific
Solo 2
temprecord
TPE
I2SL
rsc

Office Address

OfficeLocation

Our contact details in Singapore are:

TRAQuE Pte. Ltd.
51 Bukit Batok Crescent,
#08-25 Unity Centre
658077
Singapore
+65 6316 3885
+65 9735 1384
+65 6316 3885
www.traqueasia.com
traque-pte-ltd

Our mailing address in Malaysia is:

TRAQuE Sdn. Bhd.
Suite 13-10, Level 13,
Johor Bahru City Square Office Tower,
106 - 108, Jalan Wong Ah Fook,
80000 Johor Bahru.

If you would like further information on our products or services, then feel free to contact us using the form below. We look forward to working with you.

Contact Us

Please contact us if you would like further information on any of our products or services. We will get back to you as soon as possible.

Please use digits for your answer!

Latest News

TRAQuE Awarded bizSAFE Star

TRAQuE is pleased to announce we have been awarded BizSafe Star by the WSH Council.

 

Congratulations to the team and well done in the continued efforts in supporting safety.

 

TRAQuE Malaysia

We’ve always placed great importance on being close to our customers. The ability to provide local resources, respond quickly and be onsite as required has proven extremely valuable in the seven years since we began operations in Asia.

 

Protak Scientific Partnership
Protak Scientific Logo

We're delighted to be kicking off our partnership with Protak Scientific in Singapore. This revolutionary alternative to biological indicators for use when assessing VHP effectiveness is significantly quicker than current methods and can provide linear quantitative data, resulting in optimised cleaning processes and increased productivity.

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